Frequently Asked Questions
What is Online Returns’ return policy?
At Online Returns, we understand that sometimes items may not be the perfect fit. That’s why we offer a hassle-free return policy that allows you to return your purchase within 30 days, no questions asked. Our goal is to ensure your complete satisfaction with every order.
How long will it take to process my return?
We strive to process all returns within 3-5 business days of receiving your item. Once we’ve received your return, our team will quickly review it and issue a refund or exchange, whichever you prefer. You’ll receive a confirmation email as soon as we’ve processed your return.
What if I need to exchange an item?
Exchanging an item is easy with Online Returns. Simply return the item you’d like to exchange, and we’ll send you the new item in the size or color you’d prefer. There’s no additional cost for exchanges, and we’ll cover the return shipping for you.